Question 1

Do you accept/bill insurance?

Accepted Answer

Yes. We have several therapists that are in-network with Aetna and Dr. Sophia Aguirre is in-network with Pacific Source Health Plans.

Aside from Aetna and Pacific Source, our practice is out-of-network and services are self-pay. This means that you are responsible for paying for the costs of services at the time of the session.  If you have out-of-network health care benefits, you may be reimbursed a portion of our fees by submitting a “superbill” (a detailed receipt that contains required insurance information) which we are happy to provide you. If you choose to utilize your out of network benefits, it is your responsibility to submit the superbill for reimbursement. Before your first session, we strongly suggest you contact your insurance company to verify your out-of-network coverage of outpatient mental health services.

Question 2

What is your cancellation policy?

Accepted Answer

We require a minimum 48 hour notice to avoid a late cancellation fee. This means if  you do not show up for a  scheduled appointment, and you have not notified your therapist at least 48 hours in advance, you will be required to pay the full cost of the session as booked. Please note that in the case of a late arrival, appointments will still end at their scheduled time.

Question 3

Who will answer my call when I call the main number?

Accepted Answer

If you call our main number, (404) 565-4385, it is answered by our virtual receptionists.  If you are a new client, our Client Care Specialist, Christina Walthers,  will the follow up with  you (via phone or email) to provide further assistance.

Question 4

What should I expect during the first therapy session?

Accepted Answer

During the first therapy session, which lasts 50-60 minutes, you and your therapist will get to know each other. This initial assessment involves discussing your current struggles, goals for therapy, symptoms (such as anxiety or depression), medical conditions, medications, social and family history, and day-to-day life stresses. Being open and honest is crucial to help your therapist understand your situation and create a successful treatment plan. At the end of the session, your therapist will share their initial clinical impressions and recommendations. You can then decide if you want to continue working with this therapist.

Question 5

What are the benefits of therapy?

Accepted Answer

Therapy and counseling, can provide numerous benefits for individuals seeking to improve their mental health and well-being. Some of the benefits of individual therapy include:
Provides a safe space to express emotions and thoughts: Therapy provides a confidential and non-judgmental space for individuals to explore their emotions and thoughts without fear of criticism or repercussion.
Helps to develop coping skills: Therapists can help individuals develop healthy coping strategies to deal with life stressors and difficult situations.
Increases self-awareness: Therapy can help individuals gain a better understanding of themselves, their behaviors, and their patterns of thinking.
Improves communication skills: Therapy can help individuals learn effective communication skills that can improve their relationships with others.
Reduces symptoms of mental health disorders: Therapy can be an effective treatment for mental health disorders such as depression, anxiety, and PTSD.
Enhances problem-solving skills: Therapy can help individuals develop problem-solving skills and identify solutions to challenges in their lives.
Promotes personal growth: Therapy can help individuals work on personal goals and achieve a greater sense of fulfillment and satisfaction in their lives.
Develop a stronger support system of friends, family members, and other      healthcare professionals that can help you in times of need.

Question 6

How long does therapy typically take?

Accepted Answer

The duration of therapy depends on the severity of the issues and the level of need. We offer both short-term (typically less than 15 sessions) and long-term individual psychotherapy. Short-term therapy is effective for specific problems, while more complex concerns (such as trauma or abuse) usually require longer-term therapy. The length of therapy will be discussed early in your treatment and revised as needed. Indicators that it may be time to end therapy include: finding positive ways to care for yourself, gaining insight into your behaviors, being free of the initial problems, and having a satisfying life on many levels.

Question 7

Why do people enter therapy?

Accepted Answer

People come to psychotherapy for varying reasons and with different hopes and expectations. Some have tried psychotherapy before and found it useful. Others have had a mixed or even sub-par experience with therapy but in a difficult time, recognize the need for outside assistance and hope for a better experience this time. Frequently, the impetus for therapy is some kind of a life crisis or difficult passage. Many arrive sad, confused, overwhelmed, hopeless and may be going through a “dark night of the soul.” In such times, a skilled and caring therapist can make the suffering bearable and help facilitate change.

Some patients are already doing quite well in their lives and are looking to uncover additional energy and creativity with the help of a trained guide. Together, we carefully investigate potential blocks and defenses that are no longer working, discovering new ways of being in the world. A renewed and deeper sense of self begins to emerge.

Question 8

How can I get the most out of therapy?

Accepted Answer

Attempt to clarify your goals, and/or what you hope to get out of the experience
Consider how you feel about the counseling relationship
Be an active participant
Focus on what is most important to you
Recognize and express feelings
Be patient with yourself
Ask questions

Question 9

Is therapy confidential?

Accepted Answer

Protecting your confidentiality is of the upmost importance to us. We are ethically and legally constrained not even to acknowledge that you are a client unless you give your written consent. The only exceptions are the following potential dangers which the law requires us to report:
Suspected child abuse or adult dependent abuse.
If a patient poses imminent danger to another person.
If a patient poses imminent danger himself or herself. We will make every effort to work with a patient to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.
​

Question 10

What is interpersonal therapy?

Accepted Answer

Interpersonal therapy (IPT) is a type psychotherapy that focuses on the interpersonal context of a person's life. IPT is based on the theory that depression and other mental health problems can be caused or exacerbated by problems in relationships. IPT helps people to understand how their relationships are affecting their mood, and to develop skills to improve their relationships

Let's Get Started!

REQUESTING AN APPOINTMENT

Complete the form below, and our team will thoughtfully review your information to help match you with a therapist who fits your needs, identities, and preferences. We’ll then reach out to schedule your free 15-minute phone or video consultation.

COMPLIMENTARY PHONE
CONSULTATION

Your matched therapist will meet with you for a brief consultation to learn what’s bringing you to therapy, share their approach, and answer any questions you may have. If it feels like a good fit, they’ll help you schedule your Intake Session.

INTAKE APPOINTMENT (FIRST SESSION)

Your Intake Session is a 50–60 minute, in-depth conversation where your therapist gets to know your story, your current challenges, and your goals. You’ll also get a feel for their therapeutic style and how they can support your growth & healing.

1

2

3

Do you accept/bill insurance?

What is your cancellation policy?

Who will answer my call when I call the main number?

What should I expect during the first therapy session?

What are the benefits of therapy?

How long does therapy typically take?

Why do people enter therapy?

How can I get the most out of therapy?

Is therapy confidential?

What is interpersonal therapy?

READY TO GET STARTED?

Locations

QUICK LINKS

Contact Us

Follow Us

Let's Get Started!

REQUESTING AN APPOINTMENT

Complete the form below, and our team will thoughtfully review your information to help match you with a therapist who fits your needs, identities, and preferences. We’ll then reach out to schedule your free 15-minute phone or video consultation.

COMPLIMENTARY PHONE CONSULTATION

Your matched therapist will meet with you for a brief consultation to learn what’s bringing you to therapy, share their approach, and answer any questions you may have. If it feels like a good fit, they’ll help you schedule your Intake Session.

INTAKE APPOINTMENT (FIRST SESSION)

Your Intake Session is a 50–60 minute, in-depth conversation where your therapist gets to know your story, your current challenges, and your goals. You’ll also get a feel for their therapeutic style and how they can support your growth & healing.

1

2

3

Do you accept/bill insurance?

What is your cancellation policy?

Who will answer my call when I call the main number?

What should I expect during the first therapy session?

What are the benefits of therapy?

How long does therapy typically take?

Why do people enter therapy?

How can I get the most out of therapy?

Is therapy confidential?

What is interpersonal therapy?

READY TO GET STARTED?

Locations

QUICK LINKS

Contact Us

Follow Us

COMPLIMENTARY PHONE
CONSULTATION