In Person Services

We are happy to announce that as of November 2021, we are now offering in person services in our brand new midtown office! Most of our services will continue to be provided via telehealth at this time. Clients may be seen in person based upon their preference provided they meet the guidelines below. The decision to meet in-person is entirely up to clients and clinicians; if either is uncomfortable with face-to-face services at any time, this will be respected by all parties and telehealth will resume. It is very important that we strike a balance between the need to serve our client’s mental health needs and to keep them safe from COVID-19.

Please note: not all of our therapists provide in-person services, as some of our therapists exclusively provide online services; you can check each therapist's bio to see what service they offer and/or discuss this directly with your therapist.

If you Decide to Participate In-Office Services:

If you decide to participate in-office services, you will be required to sign ACIP's consent form for in-person services. You will then be expected to follow the listed safety policies to maintain your in-office services. ACIP retains the right to ask clients to move to telehealth services if we deem it necessary.

To maintain the Safety of the Office, you Agree to Comply with the Following:

You must provide proof of full COVID-19 vaccination, or a negative PCR test taken within 72 hours of the appointment.
You will adhere to safe distancing measures. Clients, and ACIP staff will stay 6 feet apart from one another at all times. No physical contact is permitted.

Regardless of vaccination status, all individuals (clients and ACIP staff) entering the office (including children) will be required to wear a mask that covers their nose and mouth at all times in all common areas. If you do not have one, we will provide one for you.

You will wash your hands when you enter the building or use alcohol-based hand sanitizer when you enter the suite. Sanitizer is located in the office for usage.
You agree not to present for in-person services if you have a fever, shortness of breath, coughing, or any other symptoms associated with COVID-19 or if you have been exposed to another person who is showing signs of infection or has confirmed COVID-19 within the past two weeks.
Parents, if you are bringing your child in for therapy, you will make sure they are aware of ACIP policies.
You will not bring visitors to your sessions.

ACIP's Efforts for In-Office Safety Precautions

We have required our ACIP team members to increase cleaning and disinfection protocols across all high-volume touchpoints like door handles, surfaces, entrances/exits, along with the use of correct cleaning/sanitizing materials and products. There will be sanitizing and disinfection materials for us in our offices and meeting rooms.

ACIP therapists and staff will employ and comply with the following safety measures:

ACIP therapists are fully vaccinated against the COVID-19 virus.
ACIP office staff and therapists will wear masks in common areas and maintain safe distancing from clients.
Everyone is required to wash/sanitize their hands frequently.
Hand sanitizer that contains at least 60% alcohol is available in the therapy rooms, and at the reception counter.
Physical contact is not permitted between office staff and clients or between therapists and clients.
Tissues and trash bins are easily accessed. Trash is disposed of frequently.
Common areas and objects like the waiting room, therapy/testing rooms, Credit cards, pads, pens, door handles, and other surfaces are thoroughly disinfected after each use and at the end of each day.

If You or any Member of Your Family Are Infected with Covid-19:

ACIP is committed to keeping you, our staff, and all our families safe from the spread of coronavirus. If you show up for an appointment and your therapist or the office staff believe that you have a fever or other symptoms, or believe you have been exposed to coronavirus, ACIP will have to require you to leave the office immediately. We can follow up with services by telehealth as appropriate. All sick or recently exposed individuals will be asked to remain seeking telehealth services.

We must all do our part to avoid spreading COVID-19 or any other illness to our communities. If you are uncomfortable leaving your home, we invite you to stay home. We will not penalize you for choosing to seek telehealth services. You can remain scheduled for telehealth appointments or sign up for them at any time. You are in no way obligated to attend in-office appointments.

If you are sick or not feeling well at the time of your appointment, PLEASE REMAIN HOME. If you are sick at the time of your appointment, we will switch all upcoming appointments to telehealth until you are no longer sick.

Please be mindful of our late cancelation/no show policy. If you have NOT tested positive for COVID-19, you will still be required to cancel your appointment 48 business hours before your appointment. The late cancelation/no show fee is still in place for individuals who have non-coronavirus related cancelations. Please call 48 business hours in advance to cancel your appointment if needed.

Thank you very much for your cooperation and doing your part to keep us all safe.